Passenger wait times at DXB drops thanks to new technology
Passenger wait times at Dubai International (DXB) has dropped by as much as ten per cent during the first quarter of 2017 thanks to the implementation of new technologies at the world's busiest airport for international passenger traffic. Recent results show that in the first three months of 2017, 84 per cent of transfer passengers were processed within 5 minutes, 68 per cent of arrival passengers were processed within 15 minutes, and 87 per cent of departing passengers were processed within ten minutes. The first technology driving down transaction times and queues at immigration check points is Smart Gates. Smart Gates, and specifically a new service that enables the use of Emirates ID cards to pass through automated immigration gates at DXB, has pushed down transaction times to an average of 10 to 15 seconds per passenger. Since its introduction last year over 1.3 million UAE users have taken advantage of the service. Completely free of charge and requiring no pre-registration, the service is available on some 120 Smart Gates across DXB and makes passing through immigration fast and convenient for all UAE residents. Launched last year by GDRFA (General Directorate of Residency and Foreigner Affairs), Emirates Identity Authority and Dubai Airports, the system can quickly, accurately and efficiently confirm the identity, travel plans and eligibility of UAE residents to enter and depart the country. The second technology behind shorter wait times is a sophisticated motion sensor system that allows the airport to track queues in real time. The system consists of a series of 530 sensors that have been installed at crucial passenger processing areas in Terminal 1 and Terminal 3 at DXB. The sensors track the movement of people, collecting and computing